THE FRIENDLY team at Firestorm Motorcycles are helping connect customers with an incredible range of products and servicing from its Enterprise Avenue location.
Firestorm has been based on the Tweed for the past 22 years and was purchased by the new owner Kim Allan in 2021.
Kim is passionate about the motorcycle industry and believes wholeheartedly in her business motto: “By rider. For riders.”
She also heaps high praise on her team who help customers via an advanced website (firestormmotorcycles.com.au), retail outlet and mechanical workshop.
The Firestorm website now offers more than 500,000 products online alongside the Firestorm retail outlet and mechanical servicing hub at 13/21 Enterprise Avenue, Tweed Heads South.
“The business was originally started by Sam Hurley who is still working with us today,” Kim said.
“Firestorm offers the complete one-stop shop for motorcycle parts and accessories including retail outlet, extensive online store with fast and free product deliveries, as well as onsite mechanical servicing.”
The Weekly dropped by the retail outlet to meet the team and check out the range.
The retail shop is jam-packed with products at great prices and expert knowledge at hand to help your riding experience.
“We have a particular focus on off-road dirt bikes, but we’re experts in road bikes and can cater to all your road bike needs,” Kim said.
“Our goal is to be the one-stop shop for the motorcycle community.”
The Firestorm team have been kicking goals with customer feedback and have received some high praise from their regulars.
Kim said the praise from customers is because her team have a personalised approach and understand the motorcycle industry.
“We look after teams and mechanics along with the general retail sector,” she said.
“We wanted to advertise locally and let locals know we’re here and to encourage them to check out our range and come and say hello to the team.”
Kim said her future plans are to continue expanding the product online to reach one million products, while providing the best range and service to local customers.
“We are the only place between Murwillumbah and Nerang to get bike parts, accessories, clothing, protective gear and servicing,” she said.
“We’re a one-stop shop for your bike needs.”
Kim said she has got one of the best teams in the Tweed Shire.
“They go above and beyond for our customers and are amazing to work with,” she said.
“My team are bike people. They know bikes and can find the right solution for you.”
The Firestorm team are the experts in dirt bike parts, but have an amazing range for the road and adventure rider.
“Our grassroots is the dirt bike riders, but we’re expanding our offer to cater for the road rider as well,” she said.
“Come and meet our friendly team, who have amazing knowledge in the motorcycle sector and can find a solution for your needs.
“We also have some brilliant knowledge from experts such as Dave Webster, who has 30 years’ experience in the sector.”
Firestorm Motorcycles is open Monday to Friday from 8am to 4pm. Speak with one of the friendly staff via (07) 5523 2266 or email: Orders@firestormmotorcycles.com.au
